Enforcement Solutions
Case Management Solutions

ITAL brings two options for businesses looking to streamline their revenue protection systems:

Mercury Enforcement Solutions : Self Service Enforcement from ITAL

Organisations looking for a single point of contact for all enforcement solutions look to ITAL for a complete self-managed service that brings all their revenue protection needs under one roof.

From the management of notices, appeals cases and bye-law support, to prosecution processing and the administration of all court paperwork, ITAL’s Mercury Mobile Enforcement solutions bring together all the tools needed to make protecting revenues simpler.

Every aspect of the enforcement solution is fully trackable which means compliant audit trails that can be used at prosecution stage to apply the correct charges.

Mercury Enforcement Solutions brings:

  • Workflow and case management simplification able to integrate into any front-end application
  • Introduces a traffic light system which prompts workers to work on priority cases, reducing the risk of missed opportunities or revenue caused by missed deadlines or lapsed cases
  • Mail fulfilment solution to bring reduced administration and stationary costs
  • Payment processing provided by ITAL’s PayMe Payment Solutions
  • Bye-law support making processing paperwork simpler

Our fully self-supported enforcement system can also be used in conjunction with our Prosecution Solutions, making the administration of processing prosecution simpler.

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IRCAS Case Management and Prosecution Processing

Many companies choose to hand the reigns over to us, in the knowledge that ITAL has a long history of expertise and experience in the streamlining and simplification of processes to protect revenues.

Our fully trained team of account managers are on hand to ensure everyone within the organisation, and your customers, are fully supported to ensure a seamless service.

We understand that reputation and customer service go hand in hand which is why our supported enforcement systems offer:

ITAL have modernised our revenue protection system from a paper-based system to a fully electronic one which has reduced the number of errors considerably. In turn, this has increased our chance to collect outstanding debts and prosecute those that do not want to pay.

Iain Palmer, Head of Revenue Protection and Security, C2C Rail

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