“We decided to use ITAL’s SaaS work-flow solution, to manage our railway prosecutions, because they were able to demonstrated an ability to quickly adapt the system to meet the changing needs of our business”.
“ITAL has demonstrated an understanding of our business, by introducing innovative mobile solutions that have improved the productivity of our inspectors in the field”
“I can recommend ITAL’s cost effective and flexible staffing solution. We use their support services to successfully manage our back office revenue protection administration”.
“I have no hesitation in recommending ITAL’s services to other transport operators who are seeking innovative, cost effective, quality assured revenue protection services that mobilise the workforce using state of the art technology”.
Alan Perry – Head of Prosecutions & Systems, Abellio Greater Anglia
“TfL has been hugely impressed with the innovative way in which ITAL delivers its services. ITAL is a market leader in technology applications supporting its services to its clients”.
“During several audits of their services by TfL, ITAL has successfully demonstrated the highest levels of compliance with the DPA 1988 and PCI-DSS requirements”.
“ITAL has always responded positively with a ‘can do’ attitude and in a timely fashion to TfL’s changing demands. Our expectations have been fully met and surpassed on many occasions over the several years we have been dealing with ITAL”.
John Conway FCMI MILT , Enforcement Manager , Enforcement & On-Street Operations Directorate, Transport for London
“We have worked in partnership with ITAL for two years. The ITAL designed interface letter printing system, which we use daily, is extremely easy to use and reliable.”
Adam Stafford, Baker Goodchild
“Working with ITAL over the past 2 years has solved our technology issues and provides us with a state of the art recovery system.”
“Working as one team we are able to deliver a product that to our customers is seamless. Deciding to outsource the back office to our incredibly effective Debt Recovery and Prosecutions Unit was a difficult decision, throughout we wanted it to be single Northern experience.”
“ITAL have delivered this, not simply using our letterhead, but by adopting our ethos and genuinely treating our customers as their own.”
“Never easy, the transition was painless and our great working relationship just keeps developing. With both organisations benefitting as a result.”
Louise Shearer, Revenue Operations Manager (East), Northern Rail Limited