Innovate, integrate, automate and adapt
For outsourced support services and technology to save you money and expand your organisation’s capabilities, they have to be a good fit. At ITAL, we believe they need to innovate, integrate, automate and adapt to your specific operations. This is the only way to make sure they simplify processes for front-line staff and back-office teams, give managers access to solid real-time data, and support a better customer experience.
Who we are
ITAL is a UK technology company. For over a decade, our aim has been to lead the way in improving revenue protection workflows and customer experience in the UK transport and public sectors.
What we do
We provide integrated revenue protection support services to the transport industry, and develop mobile apps, payment processing solutions and cloud-based systems to streamline workflows.
Why choose us
We are large enough to provide reliable services to some of the UK’s biggest companies, yet small enough to think differently, react quickly and work with the flexibility to meet your requirements.
Penalty & unpaid fare processing
Our comprehensive PFN/UFN management and processing support services streamline revenue protection activities from notice issuing through to prosecution.
Mobile notice issuing
Virtual Assistant Mobile is a smartphone application that enables inspectors to issue and print electronic penalty and unpaid fare notices with or without a data connection.
Train crew management software
Software packages for UK railway operators to create, analyse and validate train crew diagrams, generate schedule cards and respond rapidly when services are disrupted.
Virtual Payment Terminal
A PCI DSS-compliant cloud-based system for taking debit and credit card payments when the cardholder is not present. Can be integrated with any call centre database.